SHIPPING

Orders are shipped from our store within 3 business days. For orders of unusual weight and/or size, we reserve the right to contact you and make arrangements for additional payment. We are not currently able to ship outside the United States via this website, but you may contact us via [email protected] to make other arrangements. 

For Most Orders (as of 12/29/23):

• $11.00 to California, Nevada, Oregon, and Washington.
• $17.00 to all other contiguous U.S. states (APO locations as well).
• $31.00 to Alaska and Hawaii.

If there is an issue with your shipping order, we will reach out to you by email. If we don't hear back from you in 3 days, we will cancel and refund your order.

ON-SITE PICKUP

Are you able to stop by the Telegraph Avenue district? You can pick up your order at our front counter! Select the 'Pick Up at Store' option in the last stage of your checkout. When your item(s) are ready we will send you an email update. Just remember to bring your order confirmation as proof of purchase, and a photo ID to identify yourself.

Please wait for the "ready for pickup" email before coming to collect your order.

If there is an issue with your pickup order, we will reach out to you by email. If we don't hear back from you in 3 days, we will refund the impacted item(s) and you may pickup the remaining items when you wish.

• 25¢ to cover the reusable paper bag in which your order is prepared, as required by Alameda County law.

Pickup Hours:

• • Monday  12pm - 9pm 
  • Tuesday  12pm - 9pm during the Winter Holidays
    
  • Wednesday  12pm - 9pm
  • Thursday  12pm - 9pm
  • Friday  12pm - 9pm
  • Saturday  12pm - 9pm
  • Sunday  12pm - 7pm

SPECIAL NOTE: There are more than a dozen restaurants on our block, all of which offer some form of pickup. Many people double-park as they wait, causing a fair amount of congestion. We respectfully suggest that you park in the Telegraph-Channing Garage, or find street parking on one of the surrounding blocks. The first hour of parking in the garage is free.

2510 Durant Avenue
Berkeley, California 94704

Phone: 510-540-7822
Email: [email protected]

---

AT-CON PICKUP

In the lead-up to conventions we attend as vendors, we offer the option of purchasing items from our web store and picking them up during the event. That option is typically activated within 3 weeks of the convention's dates.

---